Application Management
The uncertainty and complexity of competing in today's volatile global marketplace is driving organizations - of all sizes and in all industries to optimize existing business processes and IT systems to strategically boost productivity, exploit opportunities, and gain competitive advantages.
Our experts can deliver the full-scope application management services you need to derive maximum value from your SAP solutions.
Our experts can provide timely, comprehensive, on-demand, and integrated support for all of your business processes. Solsynch's application, maintenance and support (AMS) can leverage your business with valued outcomes
Positioning :
- Is your system being maintained regularly?
- Are your users getting adequate support?
- Are system problems rectified in a timely manner?
- Can you get minor changes without major costs?
Services Offered :
Application Maintenance
Routine tasks to keep the system running smoothly
Problem Management
Identification and elimination of root cause issues
Incident Management
System incident response services
Change Management
Minor enhancement and change requests
Deliverables :
- "Lights on" services
- End User Support
- Advanced configuration support
- Bug fixes and minor enhancements